The Window Depot Store Policies

ORDER POLICIES

• CUSTOMERS ARE RESPONSIBLE FOR NET SIZES ON ALL SPECIAL ORDERS.
• BUILDING CODES ARE CUSTOMERS RESPONSIBILITY.
• NO REFUNDS ON SPECIAL ORDERS.
• LEAD TIMES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
• SPECIAL ORDERS CANNOT BE CANCELED AFTER 24 HOURS.
• STOCK MERCHANDISE REFUNDABLE ONLY IN SAME.
• CONDITION PRODUCT IT LEFT THE STORE.
• INSTALLED STOCK ITEMS ARE NONREFUNDABLE.
• CASH SALES ARE NOT ALWAYS REFUNDABLE SAME DAY. CHECK REQUEST MAY HAVE TO BE ISSUED.

LOADING POLICIES

• THE WINDOW DEPOT IS NOT RESONSIBLE FOR SECURING CUSTOMER LOADS.
• THE WINDOW DEPOT IS NOT RESPONSIBLE FOR SUPPLYING LOADING MATERIAL FOR CUSTOMER LOADS.
• THE WINDOW DEPOT IS NOT RESPONSIBLE FOR ANY DAMAGE TO VEHICLE BY PALLETS OR SKIDS.
• THE WINDOW DEPOT IS NOT RESPONSIBLE FOR DAMAGED MERCHANDISE ONCE IT LEAVES STORE.

WAREHOUSE POLICIES

• THE WINDOW DEPOT IS A WORKING WAREHOUSE PLEASE WATCH YOUR STEP AT ALL TIMES.
• KEEP CHILDREN WITH YOU AT ALL TIMES
• PLEASE ASK AN ASSOCIATE FOR HELP TO GET MERCHANDISE OFF SHELVES.