ORDER POLICIES

  • CUSTOMERS ARE RESPONSIBLE FOR NET SIZES ON ALL SPECIAL ORDERS.
  • BUILDING CODES ARE CUSTOMERS RESPONSIBILITY.
  • NO REFUNDS ON SPECIAL ORDERS.
  • LEAD TIMES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • SPECIAL ORDERS CANNOT BE CANCELED AFTER 24 HOURS.
  • STOCK MERCHANDISE REFUNDABLE ONLY IN SAME.
  • CONDITION PRODUCT IT LEFT THE STORE.
  • INSTALLED STOCK ITEMS ARE NONREFUNDABLE.
  • CASH SALES ARE NOT ALWAYS REFUNDABLE SAME DAY. CHECK REQUEST MAY HAVE TO BE ISSUED.

 

LOADING POLICIES

  • THE WINDOW DEPOT IS NOT RESONSIBLE FOR SECURING CUSTOMER LOADS.
  • THE WINDOW DEPOT IS NOT RESPONSIBLE FOR SUPPLYING LOADING MATERIAL FOR CUSTOMER LOADS.
  • THE WINDOW DEPOT IS NOT RESPONSIBLE FOR ANY DAMAGE TO VEHICLE BY PALLETS OR SKIDS.
  • THE WINDOW DEPOT IS NOT RESPONSIBLE FOR DAMAGED MERCHANDISE ONCE IT LEAVES STORE.

 

WAREHOUSE POLICIES

  • THE WINDOW DEPOT IS A WORKING WAREHOUSE PLEASE WATCH YOUR STEP AT ALL TIMES.
  • KEEP CHILDREN WITH YOU AT ALL TIMES
  • PLEASE ASK AN ASSOCIATE FOR HELP TO GET MERCHANDISE OFF SHELVES.