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Return Policy

30 day return policy. Stock merchandise returnable in original condition only. Receipt required for original payment return. No receipt, return eligible for gift card return only. Special orders are non returnable or exchangeable. Check may be issued for large cash refund.

Special Order Policy:

Special orders are non returnable or exchangeable. Customer is responsible for sizes. Lead time subject to change without notice. 24 hour cancellation policy. The Window Depot is not responsible for cost incurred due to delays or defective merchandise.